Read it instead
Get an answer or a person
Open Help when you are stuck or want to learn a task. Search the tutorials by what you want to do, in your own words. Each tutorial plays a recorded video from the real product, with a text version alongside it. When a tutorial is not enough, open a support ticket from the same page. Include the transaction identifier when something failed so support starts with context. You land on a ticket confirmation with a reference you can follow up on. Next, look up what a document should contain.
What to notice
- Search tutorials in your own words
- Videos recorded on the real product
- Ticket confirmation with a reference
Next, look up what a document should contain.